Project Manager, Insurance Restorations

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EmployerThe Peak Group of Companies
Job Description

PermanentAbout Us - Canada’s largest, Canadian-owned, Exterior Restoration Company!The Peak Group of Companies is a North American leader in home improvement.?We are a diversified group, supplying a vast array of innovative products throughout Canada and the United States as well as operating Canada’s largest B2B and B2C exterior home installations’ company.Peak is a highly valued, strategic partner of Home Depot.? Our unique business platform perfectly aligns with Home Depot’s do-it-yourself, do-it-for-me and professional customer, and our best in class products and broad range of home installation services are offered through Home Depot’s massive retail network.The greatest strength of Peak is our people, a team of remarkably talented, vibrant and competitive individuals. Quick to act and passionate to win, the Peak team continuously drives the company’s growth, which in turn continuously provides individual career growth.? This formula for success is entrenched in our culture, where innovation is encouraged, talent and teamwork are celebrated and where results and success are rewarded.Job SummaryReporting to the Vice President, Installations Services, the Project Manager, Insurance Restorations is responsible for visiting and inspecting properties in the assigned region(s), assessing damages to roofing, siding and gutter caused by catastrophe; building the estimates using Xactimate and ensure the client’s restoration project is assessed and delivered in accordance with all KPI’s. The position is also responsible for providing outstanding customer service, improving closing ratio, growing sales and market share through networking and enhancing relationships with various stakeholders.Region of coverage is (but is not limited to) Calgary, AB.Job Status Full-time, permanentKey Responsibilities: Visit residential properties and assess damages to roofing, siding and gutter caused by catastropheBuild insurance claims according to the industry standard protocol using Xactimate as requiredManage end-to-end insurance claim process, from inspecting the loss sites, assessing property damage, to developing the scope of work, managing the policyholder and adjuster expectationsGenerate leads by building strong work relationships with Insurance Adjuster and other business partnersAssist in the development and implementation of new sales strategies; constantly strive to achieve high closing ratio, turning all potential leads to salesProvide reliable, knowledgeable and responsive services to potential customers; win customers’ trust from the first “Hello” to close the salesWork collaboratively with the customer service team assuring all system notes are answered accurately and promptlyAssist in resolving customer complaints in an effective manner and on a timely basisEnsure all quality assurance policies and procedures are being metEnsure all notes and updates are being made in all internal systemsQualifications and Requirements: Minimum 3 years’ experience in a similar role as an exterior restoration managerMinimum 5 years’ in sales experience in related fields, including upgrades and changes to existing contractsPossess sound knowledge of roofing, siding, building envelope and reconstruction practices for property that has suffered exterior damage caused by wind, hail etc.Able to perform roof-top inspection in a safe and professional mannerExcellent people skills and strong relationship building skillsAbility to deliver outstanding reliable and resp

LocationCalgary, AB
Date Posted16 Feb 2019
Employer ProfileNot Mentioned
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Experience1-5 years
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